Pay a fee of one week's rent to move in, rather than an expensive deposit. We'll give your landlord the security they need.
Use your freed up cash to rent a nicer place, take a holiday or save towards your dream home.
When moving out, you pay for any damage or unpaid rent. Any disputes are expertly evaluated by TDS.
Zero Deposit is a Guarantee for your landlord, which frees up your cash as you don't have to pay a costly security deposit.
The Guarantee costs you the equivalent of one week's rent when moving in.
If you're responsible for any loss or damage, you'll need to pay for it. We use TDS to expertly evaluate any disputes, so you're in safe hands.
The Guarantee cost is a one time payment.
If there are multiple tenants, this cost is divided between the household.
1 week's rent
This fee only applies to tenancies that are continuing longer than a year.
This cost is split between the household.
Need more information? visit Tenant FAQs
you move in
Tell your agent that you're interested in using Zero Deposit and we'll send you a quote.
Review your quote, make a payment equivalent to one week’s rent and provide your Direct Debit details for the annual admin fee.
After purchasing the Guarantee, we give your landlord effictively the same cover as a six week deposit and you're ready to move into your new home.
you move out
Inventory and check out is completed as usual. The Guarantee will expire if there are no disputes.
If you can’t settle a dispute with your landlord, the evidence will be sent for expert evaluation by TDS, who have over 10 years experience settling end-of-tenancy disputes.
If found in the landlord's favour, we settle the claim with your landlord and recover the costs from you, along with any debt recovery costs. Non-payment may impact your credit history.
This Guarantee provides your landlord with protection if you do not pay them directly for the cost of any financial loss or damage due
You remain completely responsible for any financial loss or damage due to the landlord, as you would with a traditional tenancy deposit
The cost of the Zero Deposit Guarantee is not returned to you at the end of your tenancy or offset against any claim by the landlord
If you dispute your landlord’s claim, and our expert evaluation partner finds in your landlord’s favour, we will settle with them and then seek reimbursement from you. Failure to pay us at this stage will result in us passing your debt to a debt collection agency which may incur further costs for you and could affect your credit rating
A Zero Deposit Guarantee is offered to you as a choice, so if you prefer to pay a security deposit, you can. With a traditional deposit your money will be returned to you if there is no financial loss or damage due to the landlord at the end of the tenancy
There is an annual admin fee of £26 per tenancy collected every year by Direct Debit from the first anniversary until the end of your tenancy
Visit our FAQ page if you have any other questions about how Zero Deposit works.