Internal Account Manager

Location: Stevenage, Hertfordshire
Reporting to: Sales Director
Salary: Up to £22k (depending on experience) plus 25% bonus potential, company bonus and benefits scheme

About us:

Backed by some of the leading brands in the UK property industry, including Zoopla, Zero Deposit was created to improve the lettings process for tenants, landlords and lettings agents. For tenants, this means no more large, upfront deposits, and more financial freedom. For landlords, it means enjoying the same level of protection as a traditional cash deposit, at the same time as appealing to a wider market of tenants and reducing void periods. Lettings agents love the concept too as it’s helping to speed up the rental process and avoid the possibility of ‘rent skipping’ at the end of the tenancy. Everyone’s happy.

Since launching in 2017, we have worked closely with the industry to develop a solution that can be trusted by all parties, and as a result, we’re now gaining significant market traction and growing rapidly. Our partnerships with Munich RE and the TDS are testament to how important the Zero Deposit guarantee is now considered within the rental process.

Despite being the market leader in the replacement deposit market, Zero Deposit still has the vision, energy and determination of a start-up - and we’re looking for like-minded people to help us grow even further. We value committed, creative and supportive people with integrity, and will provide a rewarding career within an exciting, ambitious business.

The Role

Work with our partner letting agents to provide support and exceed sales targets through effective communication and account management. It will suit a passionate individual who can use their analytical skills coupled with drive and enthusiasm to build relationships at all levels with our partners.

You will work together with colleagues internally and externally to identify where we can improve and achieve the best sales result possible.

Key Responsibilities:
  • Increase sales within our partner accounts
  • Reviewing account activity and providing reports
  • Engaging with accounts on the phone and driving activity
  • Building relationships internally and externally
  • Developing sales strategies and using resources available to improve Partner engagement
  • Disciplined use of CRM system, communication and customer management
  • Handling customer issues and enquiries
  • Forecasting sales performance
  • Ensuring partner agents work within the compliance framework
Key Competencies
  • A minimum of 2 years previous internal account management experience
  • Experience of selling in to the letting/property industry would be a distinct advantage
  • Knowledge of or experience in the property sector would be ideal
  • A self motivator who is used to exceeding their sales targets
  • Strong sales, analytical, organisation and people skills
  • Excellent communicator
  • Highly organised and excellent time management skills
  • Strong relationship building skills
  • A team player
  • Good IT skills with knowledge of Salesforce highly desirable.
Candidate Behaviours
  • High performing, high energy, can-do attitude with strong sense of urgency and ability and willingness to get things done
  • A strong communicator at all levels
  • Confident and dynamic personality
  • Strong team player
  • Highly motivated with a desire to continuously learn and improve
  • Thorough and detailed operator who ensures things get done in the right way
  • Professional “get it done” attitude and work ethic
  • Able to thrive in a fast growing and dynamic environment
Apply Now

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